Refund Policy
Last Updated: January 1, 2025
At AI Horizon Insights, we are committed to providing high-quality content and services. This Refund Policy outlines the terms and conditions for refunds and cancellations for any paid services or products offered through our website gptreview.net.
Please read this policy carefully before making a purchase. By purchasing any product or service from us, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.
1. General Refund Policy
AI Horizon Insights primarily operates as an educational content website providing free articles, insights, and information about artificial intelligence and technology. Should we offer any paid products or services in the future, the following refund terms will apply.
2. Digital Products and Services
Educational Courses and Materials
If we offer paid educational courses, e-books, or digital materials:
- 30-Day Money-Back Guarantee: You may request a full refund within 30 days of purchase if you are not satisfied with the product
- To qualify for a refund, you must provide a reason for your dissatisfaction
- Refunds will not be granted if you have completed more than 50% of a course or accessed more than 50% of the digital content
- Refunds are processed to the original payment method within 7-10 business days
Premium Subscriptions
For any premium subscription services:
- You may cancel your subscription at any time
- Cancellations take effect at the end of the current billing period
- Partial refunds for unused portions of a subscription period are not provided
- You will retain access to premium content until the end of the paid period
- No refunds will be issued for subscription fees already paid
3. Free Content and Services
The majority of content on AI Horizon Insights is provided free of charge, including:
- Blog articles and posts
- Newsletter subscriptions
- General website access
- Educational resources
Since these services are provided at no cost, refunds are not applicable.
4. Consultation and Custom Services
If we offer paid consultation or custom services:
- Payment is typically required in advance or according to agreed terms
- Refunds may be provided on a case-by-case basis if services have not yet been delivered
- Once services have commenced, refunds will be prorated based on work completed
- Cancellations must be requested in writing at least 48 hours before scheduled services
- Late cancellations (less than 48 hours notice) may be subject to a cancellation fee
5. Eligibility for Refunds
To be eligible for a refund, you must meet the following conditions:
- The refund request is made within the specified timeframe
- You provide a valid reason for the refund request
- You have not violated our Terms and Conditions
- The product or service has not been fully consumed or completed
- You provide proof of purchase
6. Non-Refundable Items and Services
The following are not eligible for refunds:
- Completed services or fully consumed digital products
- Promotional or discounted items marked as non-refundable
- Services cancelled with less than 48 hours notice
- Products or services obtained through fraudulent means
- Fees associated with chargebacks or payment disputes
- Third-party products or services purchased through our site
7. How to Request a Refund
To request a refund, please follow these steps:
- Contact us within the applicable refund period
- Provide your order number and proof of purchase
- Explain the reason for your refund request
- Allow 5-7 business days for us to review your request
- If approved, refunds are processed within 7-10 business days
You can submit refund requests by:
- Email: info@gptreview.net
- Phone: +1 925 318 2769
- Mail: 80895 Everett Station Suite 177, Riceborough, CO 77965-0830, United States
8. Refund Processing
Once your refund request is approved:
- Refunds will be issued to the original payment method
- Processing time is typically 7-10 business days
- Depending on your financial institution, it may take additional time for the refund to appear in your account
- You will receive an email confirmation once the refund has been processed
- If you do not receive your refund within the stated timeframe, please contact us
9. Subscription Cancellations
How to Cancel
To cancel a subscription:
- Log in to your account on our website
- Navigate to subscription settings
- Select "Cancel Subscription"
- Confirm your cancellation
Alternatively, contact our customer support for assistance with cancellation.
Effect of Cancellation
- Your subscription will remain active until the end of the current billing period
- You will not be charged for subsequent periods
- Access to premium content will cease at the end of the paid period
- You may reactivate your subscription at any time
10. Chargebacks and Disputes
We take payment disputes seriously. If you have an issue with a charge:
- Please contact us directly before initiating a chargeback
- We will work with you to resolve the issue promptly
- Unauthorized chargebacks may result in account suspension
- We reserve the right to dispute illegitimate chargebacks
- Chargeback fees will not be refunded
11. Changes to Products or Services
We reserve the right to:
- Modify or discontinue any product or service
- Change pricing with advance notice to existing subscribers
- Update course content or materials to maintain accuracy and relevance
- Substitute comparable content if original content becomes unavailable
If significant changes affect your purchase, we will notify you and offer appropriate remedies, which may include refunds.
12. Technical Issues
If you experience technical difficulties accessing purchased content or services:
- Contact our technical support team immediately
- We will work to resolve the issue promptly
- Refunds for technical issues will only be provided if we cannot resolve the problem
- Extensions of access may be granted in lieu of refunds
13. Exceptions and Special Circumstances
In exceptional circumstances, we may grant refunds outside the standard policy at our sole discretion. Special circumstances may include:
- Medical emergencies
- Death of the purchaser
- Significant errors in product description
- Failure to deliver services as promised
Each case will be evaluated individually, and we reserve the right to request supporting documentation.
14. Contact Information
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us:
AI Horizon Insights
80895 Everett Station Suite 177
Riceborough, CO 77965-0830
United States
Phone: +1 925 318 2769
Email: info@gptreview.net
Registration Number: 56389734
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM MST
15. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes your acceptance of the modified policy.
We encourage you to review this policy periodically to stay informed about our refund practices.
16. Governing Law
This Refund Policy is governed by the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any disputes arising from this policy shall be resolved in accordance with our Terms and Conditions.
17. Fair Use
We trust our customers to use our refund policy fairly and in good faith. We reserve the right to refuse refunds to customers who:
- Repeatedly request refunds
- Abuse the refund policy
- Engage in fraudulent behavior
- Violate our Terms and Conditions
Such behavior may result in account termination and prohibition from future purchases.